Karingal Family Medical Centre is a proudly local, family orientated medical centre. We provide high quality, complete medical care in a relaxed environment to our patients. We are registered for accreditation with AGPAL (Australian General Practice Accreditation Limited).
After Hours Care
After hours care is provided by arrangement with the accredited National Home Doctor Service they can be contacted on 13 74 25
The doctors from this service will make a home visit on request, and patients are bulk-billed. Our practice receives a written report of consultations the following day. In an acute emergency, please ring 000 for an ambulance.
For less acute emergencies, and cases of accident, after-hours care is available at local public hospitals such as Frankston, Monash Medical Centre, and Dandenong Hospitals.
Appointments & Consultations
We provide appointments for our patients. You can book appointments over the phone, in person or online. If you have multiple concerns that you need to discuss with the doctor you may need to book a longer consultation to ensure that there is sufficient time to attend to your medical needs.
A 'Standard Consultation' is up to 20 minutes. A 'Long Consultation' is 20 - 40 minutes. An 'Extended Consultation' is longer than 40 minutes. If you are a new patient we recommend a 'Long Consultation'.
If you have an urgent issue we are always able to fit you in on the day.
Karingal Family Medical Centre is a mixed billing medical practice for all consultations and procedures. Depending on eligibility, procedures may be bulk billed.
There may be a consumables fee that is payable by the patient.
This fee is charged for non-government schedule funded immunisations, dressings, sutures, plaster casts and biopsy's.
This fee will vary depending on the materials used.
If you are booked for a procedure please ask your doctor to inform you of any additional charges at the time of your consultation.
We are a mixed billing clinic. Detailed information regarding our fees can be found on our fees page.
Home Visits, Aged Care and Retirement Villages
Home visits, Aged Care and Retirement Village visits will be made for our regular patients unable to attend the surgery because of their medical condition. These visits will be arranged with the doctors at a time that is convenient.
Fees for home visits are available from the reception staff.
Recalls and Reminders
This clinic provides a recall and reminder system. This ensures a systematic approach to preventative health care and ensures that patients are recalled for results and follow up tests. Recalls and reminders will be sent by text message, letter or by phone follow up.
If you don't want to receive preventative reminders please advise your doctor or the staff.
Referrals to Specialists and Allied Health
An appointment needs to be made to see a doctor to obtain a referral for a Specialist or Allied Health. This ensures that the doctor is completely across your health care and can discuss your specific needs and situation.
Where possible the doctor will need to see you for repeat prescriptions. This ensures that the right medications are being prescribed and there are no contraindications for any prescribed medication. In some exceptional circumstances the doctor may choose to provide you with a repeat prescription without an appointment, provided you have been to see the doctor in the last 3 months.
As part of your consultation your doctor may ask you to have blood tests, X-rays or other investigations. All test results are checked and assessed by your doctor. Information regarding a result is not available until results are received and checked by your doctor.
If the results are urgent the doctor or the nurse will make immediate telephone contact with you to make an appointment with the doctor.
If the result requires non urgent follow-up you will be sent a letter and required to make contact with the clinic to arrange an appointment to obtain the results. It is preferred that you make that appointment within two weeks of the results coming back.
For general results information, telephone between 1pm and 2pm and your results will be provided by the nurse on duty.
Please allow up to 4 days for your results to be received and reviewed by your doctor.
We have free off street car parking at the front of our practice, located at 194-196 Karingal Drive, Frankston.
Our practice is directly opposite Karingal Hub, where additional parking is available.
Our practice is located on ground level. If you require assistance from your drop-off vehicle, please advise our Receptionist by phone on (03) 8905 3776 of your arrival and we will provide assistance to you.